Frequently Asked Questions

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Frequently Asked Questions (FAQs)

What is the Kailash Group of Hotels and how many properties do you manage in Jaipur?

The Kailash Group of Hotels is a growing hospitality brand in Jaipur, Rajasthan, known for its comfort, cleanliness, and courteous service. We currently manage eight premium and budget-friendly hotels across Jaipur, catering to couples, families, and corporate travelers.
Several of our properties also feature banquet halls and marriage gardens ideal for weddings, conferences, and events.

Our hotels include:

  • Hotel Shivansh – AC Rooms, Banquet Hall & Marriage Garden in Mansarovar RIICO Area, Jaipur.

  • Hotel Kailash Villa – AC Rooms & Banquet Hall in Agarwal Farm, Mansarovar, Jaipur.

  • Hotel Shayla Inn – AC Rooms in Agarwal Farm, Mansarovar, Jaipur.

  • Hotel Silver Spring – AC Rooms in Agarwal Farm, Jhalana Chhod, Mansarovar, Jaipur.

  • Hotel Shree Mangal Kamna – AC Rooms in Swarn Path, Mansarovar, Jaipur.

  • Hotel Oxus – AC Rooms & Banquet Hall in Pratap Nagar, near Duckling School and Jaipur Airport.

  • Hotel Shiv Kalpana – AC Rooms & Banquet Hall in Pratap Nagar, near Duckling School and Jaipur Airport.

  • The Grand Kailash – AC Rooms & Banquet Hall in Shyam Nagar, Jaipur.

Where are your hotels located in Jaipur?

Our hotels are conveniently located in prime areas of Jaipur to provide easy access for travelers:

  • Mansarovar – Kailash Villa, Shayla Inn, Silver Spring, and Shree Mangal Kamna.

  • Mansarovar RIICO Area – Hotel Shivansh, ideal for corporate stays and social events.

  • Pratap Nagar – Hotel Oxus and Hotel Shiv Kalpana, located close to Jaipur International Airport and Fortis Hospital.

  • Shyam Nagar – The Grand Kailash, easily accessible from the city center and Jaipur Railway Station.

Each location is well-connected by public transport, cabs, and major roads, making them perfect for both leisure and business travelers.

How can I contact the Kailash Group of Hotels for bookings or inquiries?

For reservations or general inquiries, you can reach us directly by Call or WhatsApp at:
? +91 9782327470 / +91 9649289888
? Email: support@kailashhospitality.com
? Website: www.kailashhospitality.com

Our team is available to assist you with bookings, event planning, and special requests.

Do all Kailash Group hotels have parking facilities?

Yes. All our hotels offer complimentary parking for both two-wheelers and four-wheelers, ensuring a safe and hassle-free experience for guests.

Are your hotels couple-friendly?

Yes. All properties under the Kailash Group are couple-friendly and provide a safe, comfortable, and private environment for adult guests with valid ID proof.

Do you provide accommodation for families and corporate guests?

Yes, absolutely. Our hotels are family-friendly and corporate-friendly, with spacious rooms, reliable services, and banquet or meeting facilities suitable for business travelers, families, and event organizers.

Are pets allowed in any of your hotels?

Yes. Select hotels within our group are pet-friendly. Guests are requested to inform the front desk in advance while booking to confirm pet accommodation availability.

What are your standard check-in and check-out timings?

  • Check-in: 12:00 PM

  • Check-out: 11:30 AM
    These timings may vary slightly depending on the specific property and booking conditions.

Is early check-in or late check-out available?

Yes, subject to room availability and additional charges. Guests are encouraged to inform the front desk in advance for smooth arrangements.

What ID proofs are required during check-in?

Guests must present a valid government-issued photo ID with address proof at check-in. Acceptable IDs include:

  • Aadhaar Card (UID)

  • Driving License (DL)

  • Passport

  • Voter ID Card

? PAN Card is not accepted as a valid ID for accommodation purposes.

How can I book a room directly with Kailash Group of Hotels?

You can easily make a direct booking by contacting our central reservation team:
? Call / WhatsApp: +91 9782327470 or +91 9649289888
? Email: support@kailashhospitality.com

Our team will assist you instantly with availability, pricing, and special offers for any of our hotels in Jaipur.

Can I book through online travel portals like Booking.com, MakeMyTrip, or Agoda?

Yes, all our hotels are listed on leading travel platforms such as Booking.com, Airbnb, Goibibo/MakeMyTrip (GOMMT), Agoda, and Expedia.
You can simply search for the property name (e.g., Hotel Kailash Villa Jaipur or Hotel Shivansh Jaipur) on your preferred portal and book as per your convenience.
In case of any confusion or technical issue, feel free to contact us directly — we’ll be happy to assist.

What are the benefits of booking directly from your official website?

Booking directly through our official website — www.kailashhospitality.com — ensures you get:

  • The lowest and most competitive room rates.

  • Access to exclusive offers and seasonal discounts not available on third-party portals.

  • Direct support from our in-house booking team for special requests or room preferences.

Is online payment mandatory or can I pay at the hotel?

You can choose either option:

  • Online payment through travel portals or bank transfer for confirmed reservations.

  • Pay at the hotel during check-in for direct bookings.

For peak seasons, weekends, or high-demand dates, we may request a small advance payment to secure your reservation. This ensures your room is held exclusively for you.

Can I modify or cancel my booking after confirmation?

Yes, modifications or cancellations are allowed:

  • You can modify or cancel your booking up to 24 hours before check-in without penalty.

  • Same-day cancellations may be non-refundable depending on the booking source or offer applied.

We recommend reviewing your booking confirmation for property-specific terms or contacting our team directly for assistance.

Do you offer special discounts for long stays or group bookings?

Absolutely! We provide attractive discounts for long-stay guests, group bookings, and bulk reservations for events or business trips.
Simply contact our reservations team directly to get the best available price and custom package for your stay duration or group size.

Do you provide invoices or GST bills for business travelers?

Yes, we issue GST-compliant invoices for all business and corporate travelers upon request.
Kindly inform our front desk or booking team at the time of reservation if you require a GST bill, so it can be prepared accordingly at check-out.

Do your hotels have in-house restaurants or room service?

Yes. Most of our properties feature in-house restaurants serving delicious vegetarian and non-vegetarian meals, along with room service for your comfort and convenience. Guests can enjoy freshly prepared food without leaving their rooms.

Is breakfast included in the room tariff?

It depends on your chosen plan. We offer both options — room with breakfast and room only (without breakfast) — allowing you to select as per your preference while booking directly or through any online portal.

Do you provide catering or event services for parties and weddings?

Yes, we provide professional catering services for all types of events, including weddings, receptions, corporate meetings, birthday parties, and private gatherings. Our experienced culinary and hospitality teams ensure delicious food and seamless service for every occasion.

Are banquet halls and conference rooms available at your properties?

Yes. Most of our hotels are equipped with banquet halls and conference rooms suitable for both personal and corporate events.
Banquet facilities are available at Hotel Oxus, Hotel Shivansh, Hotel Shiv Kalpana, The Grand Kailash, and Hotel Kailash Villa.
For details, availability, or reservations, you can contact our central reservation team anytime.

Do you offer airport pick-up and drop facilities?

Yes. Airport pick-up and drop services are available on request at an additional charge. Guests can inform us in advance to schedule the transfer for a smooth and convenient arrival or departure.

Is Wi-Fi available in all rooms and public areas?

Yes. All our hotels provide complimentary Wi-Fi access in guest rooms, lobbies, and public areas to keep you connected throughout your stay.

Do your hotels have lifts and accessibility features for elderly guests?

Yes. Most of our properties are equipped with lift facilities and easy accessibility for elderly guests.
Only a few hotels, such as Hotel Shree Mangal Kamna and Hotel Shiv Kalpana, currently do not have lift access.

Do you provide laundry or housekeeping services?

Yes. 24-hour housekeeping services are available at all our hotels to ensure a clean and comfortable stay.
Laundry services are also available at select properties and may carry an additional charge, subject to availability.

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